选择语言

A must-see note

Please contact online customer service or add QQ group to help you solve the problem

Windows vip QQ group：107215296

Android vip QQ group：620084629

IOS vip QQ group: 245184370

One. Use the help of various clients (including the use of Windows/ios/MAC/Android version)：

Windows Client：

1.N2ping can not be used normally or the network is not normal after use

At present, the use of nitrogen bottles will conflict with some software, resulting in poor use experience, such as acceleration and disconnection.The nitrogen bottle is currently in conflict with anti-virus software such as the defender anti-virus software, 360 anti-virus, and especially the McAfee conflict.It usually prompts the engine to fail, or to speed up the success of the Internet, to shut down or quit the blocking software!

1. McAfee: uninstall directly from the computer, or close the "live scan" and "firewall" capabilities [see step 2].

2. 360 security guard: use the accelerator to exit directly.

3. The IP access and DNS Settings are automatically obtained, and if you must set it, the suggestion is set to the preference of 114.114.114.114 standby 8.8.8.8

4. Defender anti-virus software: the method of closing defender is as follows.

2.The acceleration will not accelerate the solution of music and video

1. The IP access and DNS Settings are automatically obtained, and if you must set it, the suggestion is set to the preference of 114.114.114.114 standby 8.8.8.8

2. After N2ping starts to accelerate, PC users will restart the browser or video client (for example, iQIYI client), and the mobile user will restart the APP (for example, the national K song);If the PC user can't use it, see if he has installed McAfee, turn off the "live scan" and restart the acceleration, the closing tutorial is as follows, no more, please find customer service:

Close live scan:

Close the network firewall:

IOS/MAC client：

Users who use Apple products need to search and download the "N2ping" APP in the APP Store.

After the download is complete, open the client, input registered account after, will pop up "is it allowed to add * P *", click allow, after the success of the fingerprint recognition to add, will return to accelerate interface, click the acceleration can be used.

1.Why can't we accelerate music or video software after a successful acceleration?

Possible reasons: music or video APP caches your IP address

Solution: if still can't normal use after accelerated music or video APP, it is recommended that you open the target APP (such as QQ music) - > click "clear data", according to the first open N2ping open speed up again after open the target music or video APP can;If it's still invalid, restart your phone and try again

2. Error message'Please relogin'

Reason: the current account login device has reached the upper limit, you are forced to lower the line, the default one account number of a computer and a mobile terminal at the same time online;Or the long login did not accelerate

Solution: remove the other device account and log back to the device.Long logged in without accelerated login

3. Unable to connect the network properly after opening the accelerator?

Possible reasons: other accelerators have been used on this device, causing effects.

Solution: open the Settings - generic-restore network Settings, then restart the device to accelerate

4. What happens if the glory of the king is delayed?

Restart the accelerator or restart the phone;

To replace better Internet, it is recommended to choose 4g or stable WiFi, mostly due to local network reasons.

After unloading, go to the market to download the installation;

You should choose the quality according to your own performance, otherwise you will be very good at driving too high.

In the Settings - application management, clear the cache data of king's glory;

Some apps will automatically download new installer packages, which may cause network fluctuations.

All landowners server load is too high, because the glory too hot, to the server of the pressure is very big, this will lead to serious delays during certain time, this is due to server problems, patience to wait for the official was optimized, even at home, occasionally appears, 460, basically see can automatic recovery;

5. About recharge

The Ios client supports WeChat/alipay/PayPal direct recharge, and will support more payment methods in the future. If there are other special payment requirements, you can contact online customer service or user QQ group directly

6. Package conversion

The purchase page can be converted into a set meal, and the premium package and the regular package will be converted to a certain proportion without additional charge.Ps. Normal package (2.68 days = 1 day)

7. Open sequence

When the accelerator is turned on, the software that opens will have an accelerated effect.You can turn the previous software off the background, restart the acceleration and then open it. 

8. About invitations to the account?

First you need to make sure that your friend needs to register with your link and log on to the client

The rewards will not be handed out immediately, and will be distributed within 24 hours

9. A refund

Computer website - member center - my orders, if eligible for a refund will show a refund button, click apply for a refund, payment will be in accordance with the actual path in one to two working days from the original road to return. 

Mac FAQ

After the Mac client appears unable to accelerate, or any other exception, the N2ping or other * * * options are deleted in the network Settings, or the N2ping is reloaded in the apple app store.

Android client：

1. Why can't we accelerate music or video software after a successful acceleration?

reason: music or video APP caches your IP address

Solution: if still can't normal use after accelerated music or video APP, it is recommended that you in the phone system Settings - > applications - > click target APP (such as QQ music) - > click "clear data", according to the first open N2ping open speed up again after open the target music or video APP can;If it's still invalid, restart your phone and try again

2. Please relogin/please relogin

Reason: the current account login device has reached the upper limit, you are forced to lower the line, the default one account number of a computer and a mobile terminal at the same time online;Or the long login did not accelerate

Solution: remove the other device account and log back to the device.Long logged in without accelerated login

3. Lock N2ping in the background to prevent the system from being killed

4. Why didn't I have the little keys on the top when I succeeded

Some mobile phone system reasons do not show the small key, and speed up the success to access IP. Cn, see IP is considered normal at home.

5. Why did the post-acceleration visit to ipip.net return to China?

Why: users clean up their mobile phones or open ipip.net too quickly

Solution: clear the background process (or re-login) to reopen the N2ping acceleration, and then open the ipip.net when the upper key sign appears

Two. Buy Help：

普通套餐和高级套餐除了加速功能有差别外，线路质量也不同

Ordinary package：

Speed up Videos/Audios and Web Browsing, limited support for Games and Investment in Stocks.

Acceleration will be disabled if abuse of data detected. ( e.g. Take a long time to watch videos online or download large files)

Advanced package：

Fully speed up ALL your Internet-related activities to Mainland China.

Acceleration will be disabled if abuse of data detected. ( e.g. Take a long time to watch videos online or download large files)

About the trial：The newly registered users can purchase the trial plan for 1 yuan for a trial for 24 hours, which is not refundable. The trial account is equivalent to the premium package purchase now

About the refund：A full refund within 5 days from the date of purchase, the same alipay/WeChat/paypal account can be refunded only once, and the unconditional refund service will not be available for five days thereafter.

About suspending accounts：

1. Each user can pause the set meal twice a year and suspend operations at the member center of the PC to go to the member center.

2. After the package is suspended, the package will be suspended and the billing will continue.

About the conversion account type：

   1.Each user can only convert three packages per month, and the number of days is calculated according to the current price ratio (110/41 = 2.68), i.e. high level 1 day = normal 2.68 days.

For example, when the user buys a regular set meal (the remaining days are calculated on 29 days, the purchase day is considered to be 1 day) :

1. General transfer: 29/2.68 = 10 days, i.e. the remaining 10 days of advanced time

2. Advanced transfer: 10 * 2.68 = 26 days, the remaining 26 days

3. Ordinary return to advanced: 26/2.68 = 9 days, the remaining 9 days of advanced time

   2.For example, when the user buys a premium package for the day of conversion (the remaining days are calculated on 29 days, that is, the purchase day is considered to be 1 day) :

1. Advanced rotation: 29 * 2.68 = 77 days, i.e. the remaining 77 days

2. General transfer advanced: 77/2.68 = 28 days, i.e. the remaining 28 days of advanced time

3. The high level is normal again: 28 * 2.68 = 75 days, the remaining 75 days of normal time

In conclusion: there is time consuming for the set meal conversion, please note.

Ps: offer to purchase the package for conversion operations (e.g., senior year into ordinary package), will be in accordance with the conversion to the purpose of the package month card cost (in accordance with the ordinary package month KaShe calculating number of days)

Three. Speed delay reference range:

Australia: around 150-220

Japan, South Korea: 25-100

Asia: around 50-150 (low in east Asia, high in western Asia)

Africa: 300 or so

South America: about 300

Delay = distance/speed of light, the further delay is higher, please take a scientific view of the accelerated delay range!

Note: local network factor is not small, mobile terminal acceleration suggests switching between wifi and mobile phone network, selecting the best results